So, in a previous comment someone questioned how a person could forget the card in the ATM and walk away since the card is really the key to your cash. How can it be left behind so easily?
For me, I figured out why today. When I pull out cash, I immediately put it in my wallet for safe keeping. I don't flaunt it. And, like when I'm at any store, when I'm done putting my "change" back in my wallet I put my wallet in my pocket. For safe keeping.
With the ATM, it's a unique transaction. When I pay with cash, I'm using cash. When I pay with plastic, I'm using plastic. When I'm at an ATM I'm using both. So, my mind goes into cash mode when I take the cash and I forget the card.
Best solution: an ATM that eats the card, reads it, verifies the info and spits it out before you can even get cash. That resolves the security isses with "swipe" machines and reduces the chance of forgetting the card.
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4 comments:
I like your solution. I really like those machines that never take my card in the first place -just in and out really quick (like the gas station)
There are several ATMs (especially those with no kiosk downtown) that won't eat your card, or that prompt you to remove your card by beeping before you can receive your cash.
Unfortunately even ATMs from the same bank vary wildly in interface design. You'd think they would want to save money and go through 1 big round of testing/replacing/etc.
And why don't the machines in busy areas have interfaces on more than one side? Last I checked, ATMs were square, not flat.
I have a small post it on my credit and atm cards that says "card ?" which i stick in a visible place every time i use the card. I instituted this system when a lot of cashiers would take your card and forget to give it back to you, but it has been working for any card eating machines as well.
I think swiping your card and then getting it back right away is a good idea, providing the interface changes to make sure you tell it when you're done. It's bad enough if you forget your card in the machine, but imagine if you don't tell it you're done, and the next person could directly access your account?
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