Friday, May 11, 2007
Chase ATM: The Final Chapter?
So, I found a Chase ATM two blocks from where I work and it has a card "eater" that wouldn't be as susceptible to fraud and doesn't leave the card in the machine. But, why does their interface have a "fast cash" option that still asks if you want a receipt? That takes the "fa" out of fast. Or maybe it takes the "as" out of fast, I'm not sure.
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Fast cash is a stupid marketing gimmick. How often do you want the exact amount they have decided is "fast cash" ($60 at Corus).
How about the LaSalle ATMs that make you go through 8 or 9 screens to finish your transactions? Would it be so hard to consolidate - like putting the receipt yes/no and $2 surcharge yes/no on the same screen?
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